Return & Refund

At Unique Jewels, your satisfaction is our top priority!
If you're not 100% happy with your purchase, we’re here to help.

🔁 Return Policy – UniqueJewels.in

We offer a 7-day return window from the date of delivery – only for the following valid reasons:
✔️ Wrong item received
✔️ Damaged or defective product

We do not accept returns for:
❌ "Didn't like the product"
❌ Size or fit issues
❌ Change of mind after delivery

📦 Return Conditions:

  1. Item must be unused and in original packaging
  2. Return must be requested within 7 days of delivery
  3. Clear photo/video proof is required for approval

🛠️ How to Return:

 

🔁 Return Process (Only for Verified Cases)

We accept returns only via email and only if the reason is verified and approved by our team.

Return Steps:

  • Email us at [Info@uniquejewels.in] with your order details and reason for return.
  • If your reason is approved, our team will guide you through the process.
  • Note: We do not schedule pickups. You will need to send the product to our return address — the address is clearly mentioned on the packaging, product box, and invoice.
  • Returned product must be in unused and original condition with all tags and packaging intact.
  • Once received and verified, we will process your replacement or store credit (as applicable).

📌 Returns are not accepted for reasons such as "I didn't like it" or "change of mind."

💳 Refund Policy

Refunds (if applicable) are processed within 5–7 working days after the returned item passes quality check.

Refunds are issued to the original payment method (Card/UPI/Bank).

For Cash on Delivery orders, we’ll request your bank account or UPI ID for the refund.

❌ Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order by contacting our support team.
  • Once the product is shipped, cancellation is not possible.
  • You can still return the item if it is damaged or incorrect upon delivery.

⚠️ Products that are used, damaged by the customer, or not in original condition will not be eligible for return, replacement, or refund.

⚡ Important Points

Return pickups are subject to serviceability by our logistics partner.

In case pickup is not available in your location, you may need to self-ship the product to our return address.

Partial refunds may be applicable if product shows signs of wear or damage.

🛡️ We promise smooth and fair service always!
For any help, contact us at 📧 info@uniquejewels.in or 📞 +91-8483062693.

 

🛡️ 7-Day Returns 🚚 Free Shipping 🔒 Secure Payments
🏆 Premium Quality 🕒 Fast Dispatch 🤝 COD Available