Jewellery FAQs



Is the jewellery really 100% waterproof?

Yes — completely. Our jewellery uses 22K Gold PVD (Physical Vapour Deposition) technology on a 316L surgical stainless steel base. PVD is the same coating technology used in industrial and medical equipment. You can wear it in the shower, swimming pool, gym, and rain without any damage. No need to remove it — ever.

What material is the jewellery made from?

Every piece is crafted from 316L surgical-grade stainless steel — the same material used in medical implants and surgical tools. This is coated with 22K Gold PVD, which fuses gold at a molecular level in a vacuum chamber. It is significantly more durable than standard electroplating. No brass. No sterling silver. No low-grade alloys.

Will it turn my skin green or cause irritation?

No. 316L surgical steel is hypoallergenic — it contains no nickel or copper that causes the green discolouration or skin reactions you get from low-quality jewellery. It is safe for all skin types, including sensitive skin.

How long will the gold colour last?

With normal daily wear, the PVD gold coating is built to last years, not months. Standard electroplated jewellery fades in 4–8 weeks. PVD is 5× more durable. We back this with a 1-Year Manufacturing Defect Warranty on the colour coating. The only things that can accelerate fading are direct contact with harsh chemicals like bleach, chlorine pool water, or spraying perfume directly onto the metal.

Can I wear it to the gym and while sweating?

Yes — 100%. Sweat does not affect PVD gold on surgical steel. Wear it through every workout. If you want to keep it looking sharp, a quick rinse with clean water and a wipe with a soft cloth after heavy sessions is all it needs.

What is PVD gold? Is it real gold?

PVD stands for Physical Vapour Deposition. Real 22K gold is vaporised in a vacuum chamber and fused directly onto the steel surface at a molecular level — creating a bond that is far stronger than traditional electroplating. It is not solid gold, but it uses real gold in the coating process and delivers a genuine gold look that lasts. This is the same technology used in luxury watch coatings.

How do I choose the right chain length?

Here is a quick guide for Indian men:

  • 18 inches — sits at the base of the throat. Very close fit, minimal look.
  • 20 inches — sits just below the collarbone. The most popular everyday length.
  • 22 inches — rests on the upper chest. Great for wearing with pendants.
  • 24 inches — mid-chest. Bold, statement length. Works well for heavier chains.
  • 26–30 inches — lower chest to stomach. For big, handcrafted statement chains.

When in doubt, go with 20 inches — it works for all body types and outfits.

Do you offer Cash on Delivery (COD)?

Yes — COD is available pan-India up to ₹2,000. For orders above ₹2,000, prepaid payment is required. Choose prepaid and get 10% off + free shipping on every order. COD orders may be subject to a quick verification call before dispatch.

Important: The delivery OTP is a receipt confirmation — it is not a cancellation code. If you do not wish to receive the order, contact us before it is dispatched.

How long does delivery take?
  • Orders before 4 PM — dispatched same day
  • Metro cities — 3–5 business days
  • Tier 2 / Tier 3 cities — 5–7 business days
  • Remote areas — 7–10 business days

Tracking is sent via SMS and WhatsApp immediately after dispatch.

Can I return or exchange the product?

Jewellery is a direct skin-contact product. For hygiene and safety, all sales are final once the product has been delivered. We are unable to accept returns on worn items.

However, we will replace at no cost if you received a wrong item or an item with a manufacturing defect (broken clasp, damaged chain from our end). Raise your claim within 48 hours of delivery with a clear unboxing video at supportuniquejewels@gmail.com.

What does the 1-Year Warranty cover?

Our 1-Year Manufacturing Defect Warranty covers:

  • Clasp or mechanism failure under normal use
  • Abnormal PVD coating separation or flaking not caused by chemical exposure

It does not cover fading from perfumes, bleach, or chlorinated water, physical damage from impact or misuse, or normal wear and tear over time. To make a claim, email us with your Order ID and a clear photo or video of the defect.

How do I care for my jewellery to make it last longer?

Simple rules:

  • Apply perfumes and lotions before putting your jewellery on — not after
  • Rinse with clean water after heavy sweating or swimming
  • Wipe with a soft dry cloth and store in the provided pouch or box
  • Avoid direct contact with bleach, harsh cleaning products, or chlorine

That is all. Shower, swim, gym — no need to remove it.

Is this jewellery suitable as a gift?

Absolutely. Every order is packaged in our premium Signature Box — gift-ready out of the box. No additional gifting fee. Perfect for birthdays, Diwali, Raksha Bandhan, anniversaries, and new beginnings. Add a note at checkout if you want a message included.