Terms & Conditions

User Agreement & Framework

Terms & Conditions

Last updated: July 2026. Please read these terms carefully before using our platform. By accessing www.uniquejewels.in or purchasing goods, you agree to be bound by the operating rules outlined below.

1-Year Cover

Warranty

plating & clasp faults

Defect Claims

48h Window

unboxing video required

Base Core

316L Steel

premium 22K plating

Support

24h Response

via official email desk

Brand & Operations

Unique Jewels is a premium e-commerce storefront dedicated to supplying high-tier gold plated lifestyle accessories. All store transactions, material selections, and order fulfillment parameters follow absolute strict quality controls to ensure structural excellence.

01

Product Descriptions — Items consist of premium 22K gold plating layers over heavy-duty 316L surgical stainless steel bases. Gold-plated variations are structurally distinct from solid gold configurations. Product imagery accurately matches live stock batches.

02

Pricing Framework — All catalog prices are billed in Indian Rupees (INR) inclusive of standard tax structures. We reserve total discretion to scale catalog pricing matrix adjustments or baseline benchmark values dynamically without immediate notification.

03

Order & Payment Acceptance — Settlements are processed via encrypted gateways (UPI, Netbanking, Credit Cards) or Cash on Delivery (COD). COD allocations are subject to outbound voice confirmation verification checks before final routing approval.

04

Shipping Execution — Handoff cycles execute within 24 operational hours. Carrier partners initiate up to 3 distinct physical residential delivery attempts before tracking files mark for automatic return processing. Real-time logging delivers directly to SMS and WhatsApp profiles.

05

Returns & Defect Audits — Exchanges are executed exclusively for physical functional faults or catalog packing errors within a strict 48-hour delivery timeline. Valid execution demands an uninterrupted, unaltered package unboxing video asset. Change-of-mind claims are rejected in full accordance with standard return guidelines.

06

1-Year Limited Warranty — Product warranty limits focus strictly on structural clasp mechanics and sudden non-abrasive gold plating separation under intended use parameters. Any exposures showing chemical contact degradation (cologne, sanitizers, pool chlorine) or accidental force voids coverage.

07

Intellectual Property Protection — All content layouts, descriptive copies, media files, digital mockups, logo configurations, and graphics are proprietary design assets. Unauthorized extraction or copy usage is strictly prohibited.

08

Liability Caps — Unique Jewels is exempt from indirect or consequential business resource losses. Ultimate liability thresholds shall not exceed the raw purchase invoice values paid for that individual product order entry.

⚠️ User Conduct Requirements

Users agree to input authentic information structures during checkout and registration loops. Any utilization of this portal to submit fraudulent transaction signals, execute automated collection scraping, or publish calculated brand defamation properties triggers an instantaneous termination of digital portal access privileges.

Updates to Terms

We reserve the right to modify these operational terms at any point. Continued use of the storefront website following the publication of revised text blocks establishes immediate agreement to all adjustments.

Questions & Support

For clarifications concerning store policies, order parameters, or product warranties, feel free to reach out directly via email.

support@uniquejewels.in

Response target within 24 business hours · Customer Support Operations