Privacy Policy

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Unique Jewels (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or purchase from www.uniquejewels.in.

This policy complies with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

1. Information We Collect

  • Identity data: Name, email address, phone number
  • Contact data: Billing and delivery address
  • Transaction data: Purchase history and payment details (we do not store card numbers)
  • Technical data: IP address, browser type, device information, cookies
  • Communication data: Messages sent to our support team

2. How We Use Your Data

  • To process and fulfil your orders
  • To send order confirmations, invoices, and shipping updates
  • To respond to customer service queries
  • To verify COD orders and prevent fraud
  • To improve our website and product experience
  • To send promotional communications (only with your consent)

3. Legal Basis for Processing

  • Contract performance: Processing your order
  • Legitimate interest: Fraud prevention and service improvement
  • Consent: Marketing communications
  • Legal obligation: Compliance with Indian law

4. Data Sharing

We share your data only where necessary:

  • Logistics partners — for delivery
  • Payment gateways (Razorpay, UPI, etc.)
  • Shopify Inc. — our e-commerce platform
  • Legal authorities — if required by law or court order

We do not sell your personal data to any third party.

5. Cookies

We use cookies to improve your browsing experience, remember your cart, and analyse site traffic. You may disable cookies in your browser, though some site features may not function properly without them.

6. Data Retention

We retain your data for as long as necessary to fulfil orders and meet legal obligations. Order records are kept for a minimum of 7 years as required by Indian tax law.

7. Your Rights Under the DPDP Act 2023

  • Access the personal data we hold about you
  • Correct inaccurate or outdated personal data
  • Request erasure of your data (subject to legal retention requirements)
  • Withdraw consent for marketing at any time
  • Raise a grievance with our Data Protection Officer

To exercise these rights: support@uniquejewels.in

8. Data Security

We use SSL encryption, secure payment processing, and restricted internal access to protect your data.

9. Children’s Privacy

Our services are not directed at children under 18. If you believe a minor has submitted data, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated date.

11. Grievance Officer

Unique Jewels — Data Grievance Officer
Email: support@uniquejewels.in
Response time: Within 7 business days of receipt